• NEW COLLECTION ONLINE NOW
  • Free shipping over 70€
  • NEW COLLECTION ONLINE NOW
  • Free shipping over 70€

FAQs

How do I place an Order?

As our collection is limited edition every time we drop it is advised to subcribe to stay updated on launch dates.

Once a collection has launched just click the "buy now" or " add the cart" button on a product you like.

What Payment Methods Are Accepted?

We accept all major credit card company's: Visa, Mastercard, American Express.


Digital wallets: Paypal, Apple pay.


Local banking apps: Maestro, Bankcontact, iDeal.

Do You Ship Internationally?

We currently ship to:

  • Austria
  • Belgium
  • Czech Republic
  • Finland
  • France
  • Denmark
  • Germany
  • Hungary
  • Luxembourg
  • Ireland
  • Italy
  • Netherlands
  • Poland
  • Portugal
  • Spain
  • Sweden
  • United Kingdom

How do i get my trackingsnumber

After you placed your order, we need a couple of days to make your package. You will receive an email (also check your spam) with your trackingsnumber

Is Buying On-Line Safe?

Yes, online shopping is easy and fun. At Onyx Fine Jewelry we work with a secure gateway provided by recognized companies The secure gateway appears in form of lock in your url browers. Every transaction is done through the system of payement you choose. Check out our checkout to get acquanted with the payment system.

Do I have to pay anything to return my items?

Check out our return policy how to return an item. If we agree with the return, you have to pay the shipping of the item you would like to return.

How do I return an item?

You have 14 days to return your item after receiving it, if you are not happy with it. You will receive a code with the same amount you spend on your purchase. However damaged good are a different story. If you Onyx jewelry is damaged in any way or form please contact us at info@onyxfinejewelry and we will contact you back with instructions. 

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